Terms & Conditions
Welcome to AD PRO. Thank you for taking the time to review the following Policies, Terms and Conditions listed below for Website Design and Marketing Services.
COMPENSATION
Payment in advance is required for all services. The Client Organization agrees to make all “One-time Services” payment in advance either purchasing directly in our website, or by our online gateway or check at the moment of signing any Agreement, in order to get started with any service. The Client Organization agrees to pay “Monthly Services” by automatic credit card transactions. Invoices will include monthly fees and any additional fees for any additional service that have been purchased by The Client Organization. Invoices will be issued and automatic transactions processed on the Renewal Date. AD PRO reserves the right to assess and collect late-payment charges of 1.5% per month on past due balances.
CANCELLATION POLICY
All agreements may be terminated with or without cause by either party upon thirty (30) days to initiate a refund All services provided in advance will be charged upon early termination. 30 days to100% or partial refund if we have not fulfilled our obligations to deliver the work required under the agreement. Read Refund Policy below.
AD PRO reserves the right to cancel any agreement on projects that are abandoned or lay dormant for more than 30 days with or without notice.
REFUND POLICY
A 100% refund will be made only in the event of a cancellation within 3 days of signing the initial contract. All sales are final. A project may be split into monthly payments as a courtesy to the client. Once a payment or deposit is made, it is non-refundable. In some special case We will initiate a refund within 30 days.
All digital marketing packages including SEO and Social Media are not refundable, but the client may cancel with a notice written 30 days in advance. Read Cancellation Policy above.
We do not offer any refund for services already delivered, started, or any other miscellaneous charges which are non-recoverable for AD PRO. No payment will be refunded once an initial draft is provided. There are no partial refunds for projects mid-way through a milestone phase.
There are no refunds or credits of any kind for Search Engine Optimization (SEO), Pay-Per-Click (PPC), Social Media Marketing (SMM), Email Marketing, or any other third-party online marketing service even if a fee was paid in advance. After a payment is made, there are no exceptions to our refund policy.
Web design and development demand extensive resources and incur internal expenses. Therefore once a payment or deposit is made, it is non-refundable. Payment for hosting is non-refundable.
We do not offer refunds on deposits or payments for projects that are abandoned or lay dormant for more than 30 days. If you signed up for our services but did not make use of them, then you are still entitled to pay us.
All billing cycles for agreed services will continue until The Client Organization sends a cancellation notice in writing. Read Cancellation Policy above.
COMPLETION OF WORK
Where there is any delay from the Client Organization to supply content, pictures, videos, or any other material to us which leads to a delay in the completion of work, AD PRO has the right to extend any previously agreed deadlines by a reasonable amount. Read Project Delays for more information.
AD PRO reserves the right to cancel any agreement on projects that are abandoned or lay dormant for more than 30 days with or without notice.
CONTENT MATERIALS
Client Organization must provide all content materials required by us to complete the work. Such materials may include, but are not limited to, written copy, logos, pictures, videos, and other printed material. AD PRO cannot take responsibility for any copyright infringements caused by materials submitted by the client organization. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.
For all Copywriting Services (Content Optimization, Web Copywriting, Blog Writing, Press Release, Product Description, etc.), AD PRO will prepare the Content Materials that corresponds to the project set out by the Client Organization in terms of the number of pages, word count, keywords, and style. The Client Organization will receive an initial draft for approval before the completion of all Content Materials. Once the initial draft is approved, AD PROwill complete all additional Content Materials (Web pages, articles, blogs, press releases, etc.) The customer will then have 2 additional revisions to provide changes and final approval.
AD PRO grants the Client Organization the complete rights to display, publish, sell, and reproduce the Content Materials in any form.
DOMAIN NAMES AND WEB HOSTING
Hosting and domain are not included in the price for Website Design. Client Organization is responsible for obtaining their own domain and hosting through us or a third-party company of their choice. AD PRO can supply to the client’s organization account credentials for domain name registration and/or web hosting. Please read Additional Expenses for more information.
REVISIONS
We are pleased to offer you the opportunity to make 3 major revisions to the design. Our website development phase is flexible and allows certain variations to the original specification. However, any major deviation from the approved design will be charged at the rate of $175.00 per hour.
PROJECT DELAYS, CLIENT LIABILITY, AND APPROVALS
Any time frames or estimates that we give are contingent upon your full co-operation and complete and final content in photography for the work pages.
During development, there is a certain amount of feedback required in order to progress to subsequent phases. It is required that a single point of contact be appointed from your side and be made available on a daily basis in order to expedite the feedback process.
If The Client fails to provide content materials, pictures, or any other information that will cause a delay of over 3 days in the project, there will be a waiting period of 30 days to reinstate your project into the pipeline.
On completion of the work, you will be notified and have the opportunity to review it. Nothing will be published without approval. You must notify us in writing of any unsatisfactory points within 7 days of such notification.
Once the final revision is approved, work cannot subsequently be rejected and the contract will be considered completed. Client organization will receive website files, logins, and passwords of their website.
WARRANTY BY YOU AS TO OWNERSHIP OF INTELLECTUAL PROPERTY RIGHTS
The client organization must obtain all necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names and trademarks, or any other material supplied to us.
AD PRO will not be responsible of any claims or legal actions related to the content, graphic images, videos, registered company logos, names and trademarks, or any other material supplied to us for your website.
LICENSING
Once the website is published, AD PRO grants the client organization the license to use the website and its related software and contents for the life of the website.
NON-DISCLOSURE
AD PRO (and any subcontractors we engage) will not at any time divulge any information that is proprietary to the client organization and will protect such information as confidential.
ADDITIONAL EXPENSES
Any additional expense will be reimbursed to AD PRO by the client organization including but not limited to the purchase of templates, third party software, stock photographs, fonts, domain name registration, web hosting or comparable expenses.
Privacy Policy
1. Introduction
Welcome to AD Pro Digital Marketing Agency ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.adprodigitalmedia.com] or use our services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
-
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.
Derivative Data
-
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Financial Data
-
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.
Mobile Device Data
-
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
Data From Social Networks
-
User information from social networking sites, such as [Facebook, Google+, Instagram, Pinterest], including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
-
Create and manage your account.
-
Process your transactions and send you related information.
-
Email you regarding your account or order.
-
Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
-
Generate a personal profile about you to make future visits to the Site more personalized.
-
Increase the efficiency and operation of the Site.
-
Monitor and analyze usage and trends to improve your experience with the Site.
-
Notify you of updates to the Site.
-
Offer new products, services, and/or recommendations to you.
-
Perform other business activities as needed.
-
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
-
Process payments and refunds.
-
Request feedback and contact you about your use of the Site.
-
Resolve disputes and troubleshoot problems.
-
Respond to product and customer service requests.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
-
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Business Transfers
-
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Third-Party Service Providers
-
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing Communications
-
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Interactions with Other Users
-
If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.
Online Postings
-
When you post comments, contributions, or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Effective Date" at the top of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. Continued use of the Site after such changes will constitute your acknowledgment of the modified Privacy Policy and agreement to abide and be bound by it.